TERMS OF SERVICE
Terms of Service
Journeys with Joi
Effective Date: Jan 1st, 2025
SMS Messaging Terms & Compliance
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Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Journeys with Joi through our website at www.journeyswithjoi.com or via our scheduling forms and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
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Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
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Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to info@journeyswithjoi.com or call 443.226.4887 during business hours.
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Carrier Liability: Carriers are not liable for delayed or undelivered messages.
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Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
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Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
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Age Restriction: You must be 18 years or older to participate in our SMS program.
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Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at www.journeyswithjoi.com/privacy-policy1
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
General Terms
This website ("the Site") is owned and operated by Journeys with Joi (“COMPANY,” “we,” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Journeys with Joi.
Accessing the Site, in any manner, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to change these Terms of Service or impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post such changes, you accept the Terms of Service, as modified.
Intellectual Property Rights
Our Limited License to You
This Site and all materials available on the Site are the property of Journeys with Joi and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.
You may not use the Site or materials available on the Site in a manner that infringes upon our rights or that has not been authorized by us. Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute any material from the Site. You may download or print one copy of individual pages for personal, non-commercial use, provided you keep intact all copyright and proprietary notices.
Your License to Us
By posting or submitting any material to the Site or its channels (including comments, posts, or uploads), you grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, create derivative works from, distribute, and publicly perform or display such material.
Disclaimers
The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind. We disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.
You agree to indemnify and hold harmless Journeys with Joi, its affiliates, and respective officers, directors, agents, and employees from any claims, liabilities, costs, or expenses arising out of your breach of any obligation or representation under these Terms.
Online Commerce
Certain sections of the Site may allow you to purchase products or services from third-party vendors. We are not responsible for the quality or reliability of these products or services. If you make a purchase through a linked third party, your information may be collected by both the merchant and Journeys with Joi.
Your participation in dealings with third-party vendors is solely between you and that third party. Journeys with Joi is not responsible for any loss or damage incurred as a result of such dealings.
Registration & Passwords
You may be required to register for an account to access certain features. You agree to provide accurate and current information. You are responsible for maintaining the confidentiality of your login credentials.
If you suspect unauthorized use, contact us immediately at info@journeyswithjoi.com. We are not liable for any loss arising from your failure to comply with this obligation.
Termination
We reserve the right to terminate or suspend your access to the Site, without notice, if you violate these Terms or engage in inappropriate or unlawful conduct. Upon termination, you must cease all use of the Site and any content obtained from it.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Journeys with Joi operates. Any dispute shall be resolved exclusively through binding arbitration in that jurisdiction.
Changes to Terms of Service
We may update these Terms periodically. The latest version will always be available on our website with the effective date.
Contact Information
Journeys with Joi
Phone: 443.226.4887
Email: info@journeyswithjoi.com
Website: www.journeyswithjoi.com
By using our website and services, you consent to these Terms of Service.