Questions

We are a travel company specializing in group trips for our target audience and private trips for anyone who wants to make their trip stress-free, convenient, and fun. We help you plan your trip from start to finish, so you can focus on enjoying the experience.

You can reach us by visiting our 'Contact Us' page on our website and filling out the form. Alternatively, you can email us at info@journeyswithjoi or give us a call at 443-300-7989.

Journeys with Joi is a certified and licensed travel company with an IATAN (International Airlines Travel Agent Network), a globally recognized travel industry accreditation.

Group Trips Our group trips are designed for our target audience, offering them a unique and tailored travel experience. These trips allow like-minded individuals to connect, share experiences, and enjoy beautiful destinations together. Private Trips A private trip is just that—a trip tailored specifically for your needs, be it based on the dates, locations, or activities included in the itinerary. You won't find these listed on our website like our group trips are; instead, we'll sit down with you to figure out what kind of experience would be best for you before crafting a custom trip just for your needs

Yes, we charge a non-refundable research fee for private trips. This ensures we can provide you with a highly personalized and optimal travel itinerary. By charging this fee, we can take the time to thoroughly research and curate the best travel options, accommodations, and experiences that align with your preferences and needs. What's Included: One destination and up to 3 hotels/resorts

We offer a wide range of services to ensure you have a personalized and unforgettable adventure. Here are the services we provide: Group Trips: Our signature group trips are designed specifically for our target audience, providing them an opportunity to connect, explore, and share experiences in incredible destinations around the world. Private Trips: We craft personalized itineraries for individuals, couples, families, and private groups. These trips are open to all travelers and tailored to your preferences and interests. Accommodation: We secure comfortable stays that match your preferences, ranging from moderate to luxury resorts. Activities: We arrange thoughtfully selected activities, tours, and excursions to maximize your travel experience. Transportation: Most of our trips include airport transfers to and from the resort. Itinerary Planning: Benefit from meticulously crafted itineraries to make the most of your travel experience. 24/7 Support: Our team is here to provide support before, during, and after your trip, ensuring any questions or concerns are addressed promptly.

We primarily book all-inclusive trips to the Caribbean for our private travelers. The Caribbean offers a variety of beautiful destinations with pristine beaches, rich culture, and a plethora of activities. By focusing on these destinations, we can offer our clients an unparalleled tropical getaway experience.

We accept major credit cards (Visa, MasterCard, American Express).

At Journeys with Joi, we pride ourselves on transparency. All fees associated with our services are disclosed upfront. However, it's essential for travelers to be aware of specific charges: Name Change Fee: If there's a need to change the name on a reservation after it has been made, a name change fee will apply. This fee covers the administrative and potential vendor costs associated with altering the booking. Cancellation Fee: If a booking is canceled, a cancellation fee will be charged to cover processing and vendor coordination efforts.

Affordable Monthly Payment Plans: To make travel more accessible, we offer affordable monthly payment plans. These plans allow you to spread out the cost of your trip over time, ensuring that your dream vacation remains within reach. Uplift Financing: We also collaborate with Uplift, a reputable financing company. Uplift offers financing options that allow you to book your trip now and pay over time, making your travel aspirations achievable.

Yes, we provide an estimated monthly payment schedule during the booking process.

We offer a diverse range of group trips designed to cater to a variety of travelers' interests: Retreats: Experience rejuvenation and personal growth in serene settings, perfect for those looking to relax, meditate, and engage in wellness activities. Cultural Immersion: Delve deep into the traditions, history, and daily life of local communities, allowing travelers to experience destinations from an authentic perspective. Weekend Getaways: Short, curated trips ideal for those seeking a quick escape from their routine, offering a blend of relaxation and exploration. Adventure Trips: For the thrill-seekers, these trips might include activities such as hiking, snorkeling, or exploring off-the-beaten-path destinations. Leisure Trips: Perfect for travelers seeking a more relaxed pace, these trips often focus on sightseeing, local dining, and free time for individual exploration. Click here to view our upcoming trips.

On our trips, there are set activities that the group participates in together. However, recognizing that every traveler has their own unique interests, we also incorporate leisure days into our itineraries. During these days, travelers have the freedom to relax or opt for additional tours and excursions that pique their interest. This flexibility allows you to customize a portion of your trip, ensuring that you get the most out of your travel experience.

Our group trips typically consist of 30 travelers or fewer.

Occasionally we offer early bird specials to those who book their trips in advance. Details and terms of these specials vary and are typically announced prior to the launch of a particular trip. We recommend subscribing to our email list or frequently checking our website to stay updated on any promotions we might be offering.

Occasionally we offer early bird specials to those who book their trips in advance. Details and terms of these specials vary and are typically announced prior to the launch of a particular trip. We recommend subscribing to our email list or frequently checking our website to stay updated on any promotions we might be offering.

Yes, personalizing your travel experience is one of our specialties. We are dedicated to understanding your preferences, interests, and travel goals. Once we gather the necessary information, we craft a tailor-made itinerary that ensures you experience the best a destination has to offer, all while aligning with your personal travel style.

Yes, just let us know.

Step 1 Get in touch through my short and sweet inquiry form. This is where I get to know you and what type of trip you're looking for. Click here to access the form. Let's have a chat. Pick a time in my calendar so we can chat. I'll get to know you, your travel style and preferences, and the type of trip you're looking to take. Click here to schedule your FREE 15-minute discovery call. Step 2: Planning & Design. I start researching and put together a travel itinerary based on your unique travel needs and preferences. I also make adjustments as needed so your trip checks all of the right boxes. Step 3: Book the trip: I take care of all the details, big and small, like booking your transfers, accommodations, and activities. I'm just a call away if you have any questions about your trip, and I will Step 4: Bon voyage: Now it's time to take your beautifully curated trip. Just in case you need help while you're traveling, you can reach me by phone, text, or email.

The cancellation policy varies depending on the trip you book. The cancellation policy will be outlined in the Terms and Conditions of that trip.

Due to our contractual agreements with partners and service providers, all payments made for both group and private trips are non-refundable and non-transferable. We understand that unforeseen circumstances can arise, and we encourage travelers to consider travel insurance to safeguard against unexpected events leading to cancellations.