We are Journeys with Joi and are excited to help you with your travel needs. Please get familiar with our Terms & Conditions. 

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The following terms and conditions apply to any trip booked with Journeys with Joi (hereinafter referred to as “our” or “us”).  By booking a trip with Journeys with Joi you (hereinafter referred to as, “you” “your” or “traveler”) acknowledge that you (i) are 21 years of age or older, (ii) understand and accept these terms and conditions (the “Terms and Conditions”) and (iii) are entering into a contractual relationship with Journeys with Joi.

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Price Policy

All trip prices are as posted on the Journeys with Joi website at the time of booking and do not include airfare.  Trips are priced per person, based on shared occupancy.  Single rooms may be available at an additional cost and the prices will be listed where applicable.  Prior to booking, prices are subject to change without notice.  If you are using our payment plan option, you must submit a non-refundable, non-transferable, per person deposit (equivalent to the first month’s installment payment or other amount determined by Journeys with Joi in its sole discretion) at the time of booking to reserve your space.

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Payment Schedule 

Traveler understands and agrees to satisfy their balance in full no less than 60 days prior to the date of arrival. Should Traveler fail to submit the final payment 60 days out, a 10% late fee will be assessed each day based on the original amount.

If Traveler fails to submit payment in full by 45 days prior to the date of arrival, Journeys with Joi reserves the right to cancel booking and retain 100% of funds paid. Journeys with Joi will notify Traveler in writing of the date & frequency of the scheduled payments.

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Credit Card Payment/Processing

Journeys with Joi uses a third-party credit card processing company to provide Traveler with a convenient way of submitting payment. Traveler agrees to update Company’s records in the event that Travelers credit/debit card/bank account is closed, expires, or is no longer active for whatever reason. Traveler may contact Journeys with Joi directly to provide updated payment information: info@journeyswithjoi.com

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Declined Payment

In the event that payment is attempted by Journeys with Joi and is subsequently declined, Company will provide Traveler with a courtesy email notifying Traveler of the declined payment method. If the past due payment is not paid within three (3) days of its due date, there will be a 10% late fee assessed for that interval’s payment.

If payment has not been submitted within seven (7) days of the first payment attempt, Journeys with Joi will cancel the Travelers booking and & retain all paid funds.

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Refunds

All payment to Journeys with Joi is non-refundable and non-transferrable. This is because Journeys with Joi has contractual agreements with our hotel, airlines, transportation, and other vendors that will not allow us to obtain any refunds.

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Payment Disputes

Traveler agrees to not file a payment dispute or chargeback through their bank/financial institution and to instead utilize her travel insurance in the event that she can no longer attend the planned trip.

Traveler agrees to not file a chargeback in violation of Journeys with Joi’s Refund Policy. In the event that a chargeback is requested and/or processed, Traveler agrees to repay Journeys with Joi for the full amount and be responsible for any fees incurred in recouping payment, including attorney’s fees.

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Alcohol + Substance Abuse

Journeys with Joi do not, under any circumstances, accept responsibility for any damages that result to yourself or anyone else due to the consumption of alcoholic beverages or any other substances. We cannot take any responsibility for the effect drinks or other substances may have on people.

As such, we do not accept liability for any loss, damage, death, or inconvenience that abusing alcohol or other substances may cause you.